Mend a Broken Work Relationship Now

Mend a Broken Work Relationship Now

It breaks my heart when my clients won’t try to mend work relationships. They don’t seem to see how much they’re sabotaging themselves and their business. But when my clients do mend work relationships, they get back that relationship that was so engaged, productive, and beneficial to everyone. Here are four steps that work…

With Mediation, It Gets Better

As a mediator, one of the things I tell my clients in preparation for the mediation is: at some point during the mediation, you may think you’re not progressing towards a resolution. This is normal. All it means is that you’re working hard to resolve the dispute. You may be talking about issues you haven’t talked about before, you may be…

10 Tips for Resolving Disputes in the Worst Possible Way

10 Tips for Resolving Disputes in the Worst Possible Way

1) Start out by saying something that you know the other person will find insulting, offensive, or just plain outrageous. 2) Do whatever you want and ignore everyone else. 3) Try to get the mediator on your side. 4) Refuse to listen to the other person’s point of view…

Remember the Human Side of Disputes

The owner of a retirement home was facing a possible lawsuit from a woman whose father lived in the home. The woman had a good case, but the owner warded off the expense and time of court by doing something very simple. He acknowledged something that was very important to the woman….

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