Is it possible, I asked the team, that this was a perfect storm? That you just happened to run into a combination of three random events that caused a problem you couldn’t have foreseen? That you dealt with the problem the best way you could?
A non-profit I work with needed to pack up its office and move to its new office. Most of the people packing would be volunteers, and we needed to make a way for them to easily see what needed to be done, select something to do, and feel useful and helpful quickly. So… I set up a Kanban board!
Do you want to help your team learn to work together more effectively, and have fun at the same time? Have them play “Friend and Foe.” It’s easy — you just need a space big enough to move around in, and one simple rule…
If you’re a Scrum Master, and you have one person on your team who’s causing trouble for the rest of the team, should the person be removed from the team? Actually, the first thing you should think about is whether it’s really one team member who’s causing trouble for the rest of the team, or whether something else is going on…
Whether you support President Trump or not, you can see that he frequently makes statements that aren’t true and that can’t possibly be true, but he doesn’t seem to care. He’s probably using what I’m going to call “performance speech acts”…
Everyone has something they need. My guiding principle as a mediator is to help people figure out what they need and how to get it, in the most fair, honorable, and respectful way possible. I help them resolve the dispute, but more importantly…
Everyone’s worked with an Energy Vampire, someone who drains your enthusiasm for your work, leaves you feeling powerless and discouraged, whose calls and e-mails you dread. They’re persistent, but you can take actions to keep the proverbial life from being drained out of you. 1) Make them look at their own reflection. 2) Wear a garland of garlic. 3)…