Should a “Trouble Causing” Team Member be Removed from the Team?

If you’re a Scrum Master, and you have one person on your team who’s causing trouble for the rest of the team, should the person be removed from the team? Actually, the first thing you should think about is whether it’s really one team member who’s causing trouble for the rest of the team, or whether something else is going on…

I Stopped a Bully – And You Can, Too

I stopped a bully the other day. He was big, he was tall, and he was rude, and he was in the face of someone shorter and smaller. Even though I’m only average height and weight, I stopped that bully. You can stop bullies, too. You use what’s called “noncomplementary behavior.” You act like the bully isn’t there…

An “Open Mind” Is Not Enough

If you’re white, and you think that you can resolve disputes or clear up misunderstandings with someone who isn’t white just by “keeping an open mind,” you’ll never be effective. What you really need is experience around people who are different from you, to learn in your heart how different their experiences can be. Here’s how…

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