How To Have Civil Conversations On Social Media

We’re living in a time of angry conversations, especially on social media. Especially if the topic is politics, conversations quickly degrade into insults, ad hominem attacks, and lordly assertions that “I’m done, have a nice day!” Here are five steps to having civil conversations…

I Stopped a Bully – And You Can, Too

I stopped a bully the other day. He was big, he was tall, and he was rude, and he was in the face of someone shorter and smaller. Even though I’m only average height and weight, I stopped that bully. You can stop bullies, too. You use what’s called “noncomplementary behavior.” You act like the bully isn’t there…

With Mediation, It Gets Better

As a mediator, one of the things I tell my clients in preparation for the mediation is: at some point during the mediation, you may think you’re not progressing towards a resolution. This is normal. All it means is that you’re working hard to resolve the dispute. You may be talking about issues you haven’t talked about before, you may be…

10 Tips for Resolving Disputes in the Worst Possible Way

10 Tips for Resolving Disputes in the Worst Possible Way

1) Start out by saying something that you know the other person will find insulting, offensive, or just plain outrageous. 2) Do whatever you want and ignore everyone else. 3) Try to get the mediator on your side. 4) Refuse to listen to the other person’s point of view…

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