by Louise Penberthy | Wednesday, 16 November 2016 | Articles, Engaging with diversity, Leadership | Tags: Communication, Dealing with difficult people, For CIOs & IT VPs, For developers & engineers, For team leaders & managers, For the C-Suite
I stopped a bully the other day. He was big, he was tall, and he was rude, and he was in the face of someone shorter and smaller. Even though I’m only average height and weight, I stopped that bully. You can stop bullies, too. You use what’s called “noncomplementary behavior.” You act like the bully isn’t there…
by Louise Penberthy | Wednesday, 2 November 2016 | Articles, Communication tips, Engaging with diversity, Mediation & dispute resolution | Tags: Communication, For CIOs & IT VPs, For developers & engineers, For team leaders & managers
If you’re white, and you think that you can resolve disputes or clear up misunderstandings with someone who isn’t white just by “keeping an open mind,” you’ll never be effective. What you really need is experience around people who are different from you, to learn in your heart how different their experiences can be. Here’s how…
by Louise Penberthy | Wednesday, 2 March 2016 | Articles, Engaging with diversity, Workplace communication | Tags: Communication, For CIOs & IT VPs, For team leaders & managers, For the C-Suite
White and Asian men may not be so willing and able to give equal time to, or discern the feelings of, women and non-Asian people of color…
by Louise Penberthy | Wednesday, 10 February 2016 | Articles, Communication tips, Engaging with diversity, Leadership, Workplace communication | Tags: Communication, For the C-Suite, Working with IT people
If you’re listening to someone talk about diversity and you believe that they’re saying that achieving diversity is akin to checking off items on a laundry list, or judging people simply by physical characteristics, listen again. Listen and be curious…
by Louise Penberthy | Wednesday, 23 September 2015 | Articles, Communication tips, Engaging with diversity, Leadership | Tags: Communication
Reading time: 1 min. 30 sec. I got into a conversation on Facebook the other day, about race. It went about as well as you’d expect. Most of the people were speaking candidly and truthfully about the issue, but there were others who were oblivious, uninformed, or...
by Louise Penberthy | Wednesday, 22 July 2015 | Articles, Engaging with diversity, Leadership | Tags: For the C-Suite
Reading time: 2 min. Your organization may have the best diversity policies possible, and still be sabotaging its efforts touwards diversity. If you’re identifying and recruiting diverse talent, but not engaging and retaining them, it’s possible...
by Louise Penberthy | Wednesday, 24 June 2015 | Articles, Engaging with diversity, Workplace communication | Tags: Communication, For the C-Suite
Reading time: 3 min. Race and racism are uncomfortable subjects to talk about. Especially for white people – and by “white people” I mean people who, on a demographics form, check “white” or “Caucasian” – talking about race and...
