An “Open Mind” Is Not Enough

If you’re white, and you think that you can resolve disputes or clear up misunderstandings with someone who isn’t white just by “keeping an open mind,” you’ll never be effective. What you really need is experience around people who are different from you, to learn in your heart how different their experiences can be. Here’s how…

Six Ways to Ward off an Energy Vampire

Six Ways to Ward off an Energy Vampire

Everyone’s worked with an Energy Vampire, someone who drains your enthusiasm for your work, leaves you feeling powerless and discouraged, whose calls and e-mails you dread. They’re persistent, but you can take actions to keep the proverbial life from being drained out of you. 1) Make them look at their own reflection. 2) Wear a garland of garlic. 3)…

Mend a Broken Work Relationship Now

Mend a Broken Work Relationship Now

It breaks my heart when my clients won’t try to mend work relationships. They don’t seem to see how much they’re sabotaging themselves and their business. But when my clients do mend work relationships, they get back that relationship that was so engaged, productive, and beneficial to everyone. Here are four steps that work…

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