Should a “Trouble Causing” Team Member be Removed from the Team?

If you’re a Scrum Master, and you have one person on your team who’s causing trouble for the rest of the team, should the person be removed from the team? Actually, the first thing you should think about is whether it’s really one team member who’s causing trouble for the rest of the team, or whether something else is going on…

How To Have Civil Conversations On Social Media

We’re living in a time of angry conversations, especially on social media. Especially if the topic is politics, conversations quickly degrade into insults, ad hominem attacks, and lordly assertions that “I’m done, have a nice day!” Here are five steps to having civil conversations…

An “Open Mind” Is Not Enough

If you’re white, and you think that you can resolve disputes or clear up misunderstandings with someone who isn’t white just by “keeping an open mind,” you’ll never be effective. What you really need is experience around people who are different from you, to learn in your heart how different their experiences can be. Here’s how…

Six Ways to Ward off an Energy Vampire

Six Ways to Ward off an Energy Vampire

Everyone’s worked with an Energy Vampire, someone who drains your enthusiasm for your work, leaves you feeling powerless and discouraged, whose calls and e-mails you dread. They’re persistent, but you can take actions to keep the proverbial life from being drained out of you. 1) Make them look at their own reflection. 2) Wear a garland of garlic. 3)…

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