Have you ever been in a situation where someone does something, they don’t really think it through, and it’s embarrassing? And somehow they blame you, because you made it obvious – not that you meant to – that they didn’t think it through…
Have you ever had someone deliberately misunderstand you? Actually, they genuinely misunderstood you. People never deliberately misunderstand you. I’m exaggerating, of course. But chances are…
Is it possible, I asked the team, that this was a perfect storm? That you just happened to run into a combination of three random events that caused a problem you couldn’t have foreseen? That you dealt with the problem the best way you could?
A non-profit I work with needed to pack up its office and move to its new office. Most of the people packing would be volunteers, and we needed to make a way for them to easily see what needed to be done, select something to do, and feel useful and helpful quickly. So… I set up a Kanban board!
1) Start out by saying something that you know the other person will find insulting, offensive, or just plain outrageous. 2) Do whatever you want and ignore everyone else. 3) Try to get the mediator on your side. 4) Refuse to listen to the other person’s point of view…
In my last post, I described an improv theater game you can use to increase your team’s social sensitivity. Here’s way you can vary this game if you have one person who has a disproportionately negative effect on the team, to see how their actions alone can affect the entire team…