by Louise Penberthy | Wednesday, 26 April 2017 | Articles, Communication tips, Workplace communication | Tags: agile, For team leaders & managers, Scrum
If you’re a Scrum Master, and you have one person on your team who’s causing trouble for the rest of the team, should the person be removed from the team? Actually, the first thing you should think about is whether it’s really one team member who’s causing trouble for the rest of the team, or whether something else is going on…
by Louise Penberthy | Wednesday, 12 April 2017 | Articles, Communication tips | Tags: Communication, Dealing with difficult people, Scrum
Have you ever been on a team that’s had problems getting along and working well together? Here are three secrets from a mediator, to surviving and thriving on self-organizing teams: 1) be patient, 2) accept ambiguity, 3) Solve interpersonal problems incrementally…
by Louise Penberthy | Wednesday, 29 March 2017 | Articles | Tags: Scrum
I had a great experience of self-organizing teams at a service weekend I went to for the summer camp I went to when growing up. So that means that what worked there will work for all self-organizing teams, right? Of course not. Here’s why…
by Louise Penberthy | Wednesday, 15 March 2017 | Articles | Tags: Scrum
Have you ever done Personal Scrum? I’ve sampled three different retrospective Main Courses, and even for a team of one, I’ve learned a lot about how each Main Course can give you fuel for your team…
by Louise Penberthy | Wednesday, 1 March 2017 | Articles | Tags: Scrum
A Thommen TX22 Altimeter Reading time: 2 minutes One time when my sister and I were little, my father took us for a hike. He was an avid mountaineer all his life, and he wanted us to appreciate the outdoors, too. Like little kids often do, we started dragging our feet...
by Louise Penberthy | Wednesday, 15 February 2017 | Articles, Communication tips, Mediation & dispute resolution | Tags: Communication, Dealing with difficult people, Difficult clients
We’re living in a time of angry conversations, especially on social media. Especially if the topic is politics, conversations quickly degrade into insults, ad hominem attacks, and lordly assertions that “I’m done, have a nice day!” Here are five steps to having civil conversations…
by Louise Penberthy | Wednesday, 11 January 2017 | Articles, Mediation & dispute resolution | Tags: agile, Scrum
I’m taking my facilitation and mediation skills to the Scrum because: 1) Scrum emphasizes empiricism. 2) Scrum teams self organize. 3) SMs facilitate…