Strengthen Relationships • Enjoy Your Job Again • Live a Happier Life
My Credentials
Education
- Georgia Institute of Technology, MS, Information Design and Technology
- Northwestern University, MS, Computer Science
Training
- Developing Cultural Awareness About Islam, by the Dispute Resolution Center of King County
- Train the Trainer: Strategies for Facilitating Conversations on Race, by Cultures Connecting
- Conflict Coaching, by Common Ground Mediation and Coaching
- Certified Professional Coach Training, by Center for Coaching Certification
- Cross-Cultural Communication, by Rosetta Eun Ryong Lee for the Dispute Resolution Center of King County
- Latina/o Communication in Legal and Mediation Forums: How Conflict Exposes Underlying Cultural Issues, by Dispute Resolution Center of King County and the National Hispanic Bar Association
- Rethinking the Way We Work: Using Conflict Resolution to Transform Organizations and Workplaces, by Ken Cloke
Professional Affiliations
- Washington Mediation Association
- Alternative Dispute Resolution section of the King County Bar Association
- Dispute Resolution Center of King County
My Story
I started Human Interop to use my mediation skills to benefit programmers, software developers, engineers, and other technically and logically minded people and organizations. Unlike other mediators and trainers, I don’t think tech people are a little less than fully human because we think systematically.
People on the technical side are drawn to me because I think and talk logically, present info concisely, and create a structure that delights the organized mind. At the same time, my communication and human-relations skills help me create interoperability between the business and tech sides of the house, so that business supports technical projects that are vital to the organization.
I find it enriching to be engaged with those from different cultural backgrounds. It is essential in today’s workplace to listen to and honor a variety of perspectives and facilitate cross-cultural interoperability in the workplace, to see how – despite our differences – we’re all human beings. I know questions to ask and issues to think about that a lot of mediators and trainers aren’t aware of.
Over many years, I’ve guided people from different backgrounds to communicate effectively and resolve conflicts, and to see the humanity in each other. I’ve noticed patterns in people’s behavior, which I study to come up with data-supported conclusions. Not fluff. I always have a reason for the things I ask people to do.
I have 17 years of experience in the IT and web industries as a project manager, programmer, interface designer, consultant, and client. In those years, I’ve worked as an employee and contractor, and for companies and non-profits of all kinds: big, small, successful, and crash-and-burn. (But your company won’t crash and burn, since you found me!)
My Last Name
Penberthy is pronounced “PEN berth ee.” Everyone has problems with it. Now you’re an expert!
My Story
I started Human Interop to use my mediation skills to benefit programmers, software developers, engineers, and other technically and logically minded people and organizations. Unlike other mediators and trainers, I don’t think tech people are a little less than fully human because we think systematically.
People on the technical side are drawn to me because I think and talk logically, present info concisely, and create a structure that delights the organized mind. At the same time, my communication and human-relations skills help me create interoperability between the business and tech sides of the house, so that business supports technical projects that are vital to the organization.
I find it enriching to be engaged with those from different cultural backgrounds. It is essential in today’s workplace to listen to and honor a variety of perspectives and facilitate cross-cultural interoperability in the workplace, to see how – despite our differences – we’re all human beings. I know questions to ask and issues to think about that a lot of mediators and trainers aren’t aware of.
Over many years, I’ve guided people from different backgrounds to communicate effectively and resolve conflicts, and to see the humanity in each other. I’ve noticed patterns in people’s behavior, which I study to come up with data-supported conclusions. Not fluff. I always have a reason for the things I ask people to do.
I have 17 years of experience in the IT and web industries as a project manager, programmer, interface designer, consultant, and client. In those years, I’ve worked as an employee and contractor, and for companies and non-profits of all kinds: big, small, successful, and crash-and-burn. (But your company won’t crash and burn, since you found me!)
My Last Name
Penberthy is pronounced “PEN berth ee.” Everyone has problems with it. Now you’re an expert!
My Credentials
Education
- Georgia Institute of Technology, MS, Information Design and Technology
- Northwestern University, MS, Computer Science
Training
- Developing Cultural Awareness About Islam, by the Dispute Resolution Center of King County
- Train the Trainer: Strategies for Facilitating Conversations on Race, by Cultures Connecting
- Conflict Coaching, by Common Ground Mediation and Coaching
- Certified Professional Coach Training, by Center for Coaching Certification
- Cross-Cultural Communication, by Rosetta Eun Ryong Lee for the Dispute Resolution Center of King County
- Latina/o Communication in Legal and Mediation Forums: How Conflict Exposes Underlying Cultural Issues, by Dispute Resolution Center of King County and the National Hispanic Bar Association
- Rethinking the Way We Work: Using Conflict Resolution to Transform Organizations and Workplaces, by Ken Cloke
Professional Affiliations
- Washington Mediation Association
- Alternative Dispute Resolution section of the King County Bar Association
- Dispute Resolution Center of King County